(hereinafter referred to as "us", "our website", "this eShop" or "this website")
The related services are provided to you in accordance with the following terms of use and terms of service, as well as any other rules published on our website (collectively referred to as the "Terms").
Throughout the site, "we" means https://siutin.bigcartel.com/
(hereinafter referred to as "us", "our website", "this eShop" or "this website")
Please read the terms of use carefully before placing any order on this website. If you use this website/or application, you have agreed to be bound by the terms of use.
If you are under the age of eighteen, you must let your parents or guardians understand our terms of use, terms of service and the "Privacy Policy Statement" published on this website before registering or using any service on this website ("the statement" ).
We reserve the right to change the terms of use from time to time without notice. Your continued use of this website after such changes will be deemed to have accepted the revised terms of use. If you do not agree to the terms of use at any time, please do not use this website.
Price:
The currency on this website is Hong Kong dollars, and the price is subject to the order shown at the time.
1. Order Products:
Customers ordering in this online store must clearly and accurately provide the following items:
- Correct product information (included SKU, color, size)
- Provide recipient name, address, mobile phone number, email address.
- If you need to pick up service from SF Express, please provide E-locker number of the pick up point. (Please refer to this link for details)
When the order is successfully placed, it means that you agree to and understand all the terms and conditions of this page. The total payment amount will be displayed in the order details and will appear for confirmation before you click "Submit". We accept payment by credit card, UnionPay, Alipay, Alipay Hong Kong, WeChat.
During the checkout process, you will need to fill in all mandatory payment information. Please note that in accordance with our privacy policy, we will collect and store your information in an encrypted secure payment system. The details will be fully encrypted and only used to process transactions confirmed by you. All credit card payments also require the authorization of the credit card issuer to be used, and your credit card will only be deducted after the order is prepared. This website will not bear any responsibility for the failure of the relevant bank or third-party trader to process the credit card transaction channel.
2. Conclusion of the contract
When you send the order, you are deemed to have agreed and understood all the terms and conditions of this website, and confirmed that all the information of the order is correct. At the same time, make sure that you have agreed to enter into a "one-off sales contract" (hereinafter referred to as "contract" or "order") with us.
We will send you a confirmation email after receiving your payment for the order and before preparing for delivery, which will list the details of the goods you ordered from us, the delivery service details and all the costs involved in the contract. (Please note that after this email is sent, all information on the order except the recipient address cannot be changed)
At this time, it means that we have accepted your order and at the same time the contract between you and us has been established. The contract only relates to the products that we have confirmed to send, and we have no obligation and reason to provide any products/gifts/discounts that are not in the contract.
The binding force of the contract will be established after we confirm the payment of the order, and will end within seven days after the receipt of the goods.
*This website will provide services based on the information provided by the customer. If the following situations occur, we have the right to cancel the contract and the order involved.
- If you are under the age of 18, you must let your parents or legal guardian understand our terms of use before registering or using any service on this website. If you do not get the consent of your legal representative, the contract may be cancelled.
- People under the age of 18 purchase goods and services prohibited by the Youth Protection Act (e.g. tobacco and alcohol)
- There is false, omission or misleading information in the order application.
- The order is affected by any factors beyond the control of this website
In the above 1-4 situations, the contract and the related orders are cancelled, and the company will not be responsible for any losses caused to you.
3. Shipment:
When we have completed the delivery arrangement of your order, we will send you a confirmation email, listing the details of the products you ordered from us and the delivery service details and all the costs involved in the contract, as well as the delivery of the order. Part number for tracking.
*(Please note that all order information cannot be modified after this email is sent)*
Remark:
The company will not be responsible for any losses caused to you in the following situations.
- Any loss caused by the customer's additional request
- Please note that all shipping risks (including delay, damage, loss or accidental theft of the goods caused by courier) must be borne by the buyer, and we are not responsible for it.
- If the address you choose is different from the actual delivery address, the delivery will be affected and the product will be returned. In this case, the customer will be responsible for the shipping cost, and the order you purchased will not be refunded. We will contact you and arrange to ship again.
In response to environmental protection, we do not provide any paper receipts, invoices, etc., please keep the order information on the mail for record.
4. Product return service rules
We will not be returned or exchanged.
Except for special circumstances*, all refund applications are not accepted on this page, and we will reserve the final decision on whether to implement a refund or not.In the case of a refund, we only provide the price paid for the product itself. Does not include the shipping cost in the order.*Please keep all packaging materials, including original packaging, boxes, bags, receipts and related gifts when you exchange goods, otherwise the company reserves the right not to return or exchange them. **After seven days, all products of our company will not be provided with return and refund service*
Refundable arrangements under special circumstances It only applies to the following situations in the goods,
- out of stock
- Wrong amount
- Technical error
In the event that the delivery cannot be made or the contract is not established for some reasons, we will directly send an email to notify you that the contract is not established and will refund or take necessary measures. Normal refund procedures will be completed within 7-14 working days.
In case of any dispute, the traditional Chinese version of the terms and conditions shall prevail.
The company reserves the right to make the final decision to replace the goods.
In case of any dispute, the company reserves the right of final interpretation of all terms and conditions on this website and will not be notified individually.
使用條款及細則
(以下稱「我們」，「我們網站」，「我們的網站」，或「本網站」)
的關服務根據以下使用條款和服務條款，以及我們網站上發佈的任何其他規則 (統稱「本條款」)為您提供。
於整個網站中，「我們」指https://siutin.bigcartel.com/。
在本網站下任何訂單前，請仔細閱讀使用條款。若使用本網站 / 或應用程序，即表明您已同意受使用條款約束。
如果您未滿十八歲，在註冊或使用本網站任何服務之前，必須讓您父母或監護人了解我們的使用條款，服務條款及本網站內所刊登的「私隱政策聲明」（「該聲明」）。
我們保留在沒通知的情況下不時更改使用條款的權利。您於該等變動後持續使用本網站將被視為接納經修改的使用條款。倘您於任何時間不同意使用條款，請勿使用本網站。
定價:
所有貨品之價值均以港幣計算，價值並以訂購當時所示為準。
1. 訂購貨品:
客戶於本網店訂貨必須清楚及準確地提供以下項目:
- 正確的貨品資訊(包括編號、顏色、尺寸)
- 正確的收件人姓名，收件地址，收件人手機號碼，收件人電子郵件地址。
- 如需於順豐自提服務，請明確列出其自提點編號。(詳情請參閱此連結)
2. 訂立合同
閣下在發送訂單時已經視為同意及了解本網頁的所有條款及細則，並確定訂單所有資料正確無誤。同時確定閣下已同意與我們訂立「一次性銷售合同」(以下稱「合同」或「訂單」)。
我們收到閣下支付訂單款項後準備配送前，將向您發送確認電郵，當中將列出閣下向我們訂購的商品詳細資料以及配送服務詳情及涉合是次合同當中的所有費用。(請注意當此電郵發出後訂單上除收件地址外，所有資料均不能更改)
此時才表示我們接受了您的訂單並同時閣下與我們之間的合同成立。合同只涉及我們已確認發送之商品，我們沒有任何義務及理由提供合同之外的任何商品/贈物/折扣優惠等。
合同的約束力將由我們確定訂單付款後開始成立，並在收貨完成後七日完結。
*本網站會根據客戶所提供之資料提供服務，如發生以下情況，我們有權取消其合同及涉及的訂單。
- 如未滿十八歲人士，在註冊或使用本網站任何服務之前，必須讓您父母或法定監護人了解我們的使用條款，如未得到法定代表人的同意，是次合同將可能會取消。
- 未滿十八歲人士購買《青少年保護法》禁止的商品和服務(例如煙草和酒精)
- 訂單申請中存在虛假、遺漏或誤導性信息。
- 因任何非本網站所能控制之因素而影響訂購
在以上1-4的情況當中，被取消其合同及涉及的訂單，而導致產生對閣下的任何損失，本公司恕不負責。
3. 寄出貨品:
當我們已完成閣下訂單的配送安排後，將向您發送確認電郵，再次列出閣下向我們訂購的商品詳細資料以及配送服務詳情及涉合是次合同當中的所有費用，以及是次訂單的寄件號碼以便追蹤。
*(請注意當此電郵發出後一切訂單資料均不能修改)*
備註：
於以下情況而導致閣下的任何損失，本公司恕不負責。
- 因顧客額外要求面而導致的任何損失
- 請注意所有郵寄風險(包括郵寄導致貨品延誤、損毀、遺失或意外盜竊等)必須 由買方自行承擔, 我方一概恕不負責。
- 如你選擇的地址與實際配送地址不同，導致配送受到影響且產品遭退回，則這種情況下需由顧客自行承擔運費，而你所購買的訂單也不會退款。我們將會與你聯絡及安排再次出貨。
為響應環保，我們不提供任何紙質收據發票等，請顧客保留郵件上的訂單資料以作記錄。
4. 商品退換服務細則
除特別情況*下，本網頁上不接受所有退換申請
我們將保留一切實行退款與否的最終決定權如退款情況下，我們只提供貨品本身已支付的價格。不包括訂單當中的運費。*換貨時請保留所有包裝物料，包括原裝包裝、包裝箱、包裝袋、單據及相關禮品，否則本公司有權不予退換。**七天後本公司所有產品均不設退貨退款服務*
5. 特別情況下可退款安排 只適用於在貨品發生下列情況，
- 缺貨
- 金額錯誤
- 技術出錯
等原因而無法交付或不能確定是次合同成立的情況下，我們會直接發出電郵通知閣下其合同不成立並即將退款或採取必要的措施。一般退款手續將於7-14個工作天內完成。
如有任何爭議，條款及細則以繁體中文版本為準。
我們保留更換貨品的最終決定權。
如有任何爭議，本網站內，所有條款我們保留最終解釋權及不會個別通知.